| Message | What it means | What to do |
|---|---|---|
| "Connected-data features are not enabled for this workspace yet." | GrowthPilot switches on connected-data features for each agency as part of onboarding. | Contact support. Nothing else is affected. |
| "Reputation Monitoring opens once GrowthPilot has approved customer data for this agency." / "Customer files can be stored once GrowthPilot has approved customer data for this agency." | As above, for Reputation and the Asset Library. | Contact support. |
| "Your GrowthPilot access is not active." | Your subscription or complimentary access has ended or is paused. Your data is kept. | Owners and admins: check Settings → Billing. Others: ask your agency owner. |
| "This capability is temporarily paused for your agency by GrowthPilot support." | A feature such as publishing, uploads or AI generation is paused for your agency. Scheduled publishing is held, not lost. | Contact support. |
| "AI allowance reached. Try again later." / "This workspace has reached its AI usage limit for now." | Your agency has used its AI allowance for now, or too many AI tasks are running at once. | Wait and try again, or ask your agency owner about the plan's allowance. |
| "AI is temporarily unavailable." / AI temporarily unavailable badge | GrowthPilot's AI service is briefly unavailable. | Try again later. Your core workspace remains available. |
| "Wait five minutes between manual sync requests." | Manual syncs are rate-limited. | Wait, or rely on scheduled syncs. |
| "Your role can view this step but not change it." | Your role is read-only for this area. | Ask an owner or admin. See Team roles and permissions. |
| "That link pointed to an organisation or client you can't open…" | You followed a link to a client you don't have access to. | Ask an owner or admin for access if you need it. |
| "Too many searches. Wait a moment and try again." | Search is rate-limited. | Wait a few seconds. |
| "Edit in Canva is not available yet" | A Canva account can't be connected for your agency yet (Canva's review of GrowthPilot is not complete). | Files and content work as normal. See Integration availability. |
TROUBLESHOOTING
Troubleshooting common messages
What common GrowthPilot messages mean and what to do about them.