TEAM & PERMISSIONS

Team roles and permissions

The six agency roles, what each can do, and which clients each person can see.

Roles

Role What they can do
Agency owner Everything, including team, agency settings and billing.
Agency admin Full agency access, including team, agency settings and billing.
Account manager Clients they're assigned to: marketing work, analysis, approvals and agency invoices.
Marketer Create and edit marketing work and run analysis for their clients.
Analyst Run analysis and read data for their clients.
Viewer Read only.

A few specifics:

  • Approving content needs an owner, admin or account manager, and the approver must be a different person from the author.
  • Connections (connecting, syncing, reconnecting, disconnecting) are managed by owners and admins.
  • Agency invoices are for owners, admins and account managers.
  • Billing, Team and Agency & invoicing settings are for owners and admins.

Client access

  • Owners and admins see every client automatically.
  • Everyone else sees only the clients they have been given access to.
  • The Account manager shown on a client profile records who owns the relationship. It does not by itself give someone access.

Clients themselves do not get GrowthPilot accounts.

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