Use this when a recommendation or follow-up is no longer needed, for example after your team has dealt with a reputation alert.
How to do it
- Open Operations → Actions & approvals, or the client's Actions view.
- Select Cancel action.
- Add an optional Reason and select Confirm cancel.
The action's status becomes Withdrawn and the cancellation is recorded in Activity. Owners and admins can cancel from either place; account managers cancel from Operations → Actions & approvals.
Content approvals can't be cancelled here; manage them from the Content section.